Refund policy

Returns, the honest version

We want the zippy to be right. If it isn't, here's how we make it right.

30 days, unworn and unwashed. You have 30 days from the day your order arrives to start a return. Because this is clothing that goes on brand-new babies, we can only take back pieces that are unworn, unwashed, free of smells and pet hair (we know — ironic), with tags attached and in the original packaging. Anything that's been worn or washed can't be resold, and we're a first run of 150 pieces — every one counts.

Sizing didn't work? We'll try to exchange it. Here's the small-batch truth: we made 10 pieces per size, per print. If the size you need is still in stock, we'll happily exchange. If it's sold out — and sizes will sell out — we'll refund you in full instead. Email hello@loafandlittle.com with your order number and we'll sort it together.

Something's wrong with it? If a zippy arrives damaged, defective, or just not what you ordered, that's on us — we'll cover return shipping and send a replacement or a full refund, your choice. Photos help us fix it fast (and help us hold our manufacturer to account).

Return shipping. For returns that aren't our mistake, the return label is on you; we'll email you the address when you start the return. When we got it wrong, shipping is on us.

Whole Litter bundles. If you return part of a bundle, the pieces you keep are re-priced at their regular $34 each and we refund the difference (keep two, and the refund is $24).

How refunds work. Once your return arrives and passes a quick check, we refund your original payment method within 5 business days. Your bank may take a few more days to show it.

To start a return: email hello@loafandlittle.com with your order number. We're a two-person company — a real human (probably supervised by a cat) will reply, usually within one business day.